Returns, Exchanges & Refund Policy

We want you to love what you order. If something isn't right, we're happy to help.

RETURNS
You may return your item(s) free of charge within 14 days of receiving your order, 
for a full refund.

EXCHANGES
You may exchange your item(s) free of charge within 14 days of receiving your order.

HOW TO START A RETURN OR EXCHANGE
Simply email us at contact@rullyofficial.com, or get in touch through our Contact Us 
page, letting us know your order number and whether you'd like a return or an exchange. 
We'll reply with clear instructions on how to proceed.

CONDITION OF ITEMS
Items must be returned unworn, unwashed, and in their original condition, with all tags 
attached.

REFUNDS
Once we receive and inspect your returned item(s), we'll process your refund to your 
original payment method. Please allow a few working days for the refund to appear in 
your account, depending on your bank or payment provider.

Questions about a return or exchange? Contact us at contact@rullyofficial.com.